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Can anyone remember if we were promised the upgrade to Speed Download 5 (Just released) or if this is a pay for upgrade?

I know some of them included the next major upgrade but many didn't...  Can't remember and can't find a copy of the page...

Andy,

I tried to enter my SpeedDownload reg details I got on my MacHeist receipt but they won't work in the SD 5 upgrade.

I checked the Yazsoft site and it says:

If you purchased SD 4 between Jan 01, 2008 and Feb 12, 2008, you may upgrade to SD 5 for FREE. Simply email us with your registered SD4 username and email and we will send you your personalized SD5 info.

http://www.yazsoft.com/content/buy.html

I've sent the email so I'm waiting for my 5.0 serial.

My new favourite sites (this week) : )
http://www.theamityaffliction.net
http://www.attheskylines.com
http://www.eoincolfer.com/

sucks if we don't get the upgrade but we did buy between Jan 01 and Feb 12 so hopefully we will

I'm feeling old

Let me know if any of you get it. Too lazy to email right now.

I have the feeling we won't, as of that weird restriction that you had to download the MH copy and activate it in 6 months...

the greatest blog known to mankind / twitter / flickr

We better get the damn upgrade. Were we not told here that all of the MH bundle apps were as if purchased as normal from the devs and were not subject to any upgrade restrictions?

My new favourite sites (this week) : )
http://www.theamityaffliction.net
http://www.attheskylines.com
http://www.eoincolfer.com/

I sent them an email as well.  I really hope we can get it for free.

Yes, we're definitely eligible for the upgrade.

1. It says on the site who gets free upgrades, and we qualify.
2. We were promised free upgrades on all of the bundle apps (excluding referral)

I sent an email too. I really want to see what's new in version 5...

Twitter

i got reply

that sucks balls.

so the "full" license we got wasn't so full after all.

BOOOOOOOOO!!!

I'm feeling old

Yup. just got it too. kinda sucks, doesn't it?
(with Notebook we were told we were getting an end-of-line product, but with this?)

duh!

alessandro

http://www.phonkmeister.com

Sent them an email too; maybe if we all apply pressure, they will give in.

I have also emailed them...  I feared we wouldn't but I agree from what we were told we should get the upgrade...

This is a bad contradiction.  As far as I know, there was no explicit exclusion for promo buyers at the moment of purchasing the bundle. And we were said that all licenses were full licenses, with only the restrictions associated to normal licenses.

Hence we should be eligible. If the SD developers state AFTERWARDS that promo buyers are not eligible, then this is a ripoff and Macheist should talk to them.

best
  Roberto

Go Orange Team: WE NEVER CLOSE!

Does anyone know if so-called "promo purchases" even count for the $15 upgrade offer from version 4 to version 5? It would stink if they force you to pay the whole $25 for it, after we already bought it.

This is what I just sent them.

"Millions of men have lived to fight, build palaces and boundaries, shape destinies and societies; but the compelling force of all times has been the force of originality and creation profoundly affecting the roots of human spirit." -Ansel Adams
Find me on: Twitter | Virb

I got the same reply as others. So no free upgrades without a fight. However, at the time of purchase no limitations so therefore we should be given the free upgrade the same way that other SD user that bought it between 1st of January and 12th February are getting it.

Proud Member of the BLUE Team™

I received an email back as well. The email that I got says that we are eligible for the 15 dollar upgrade, but not the free.

Nothing like getting people to make a purchase and then doing an upgrade a few weeks later.

I got the same message from Yazsoft.

I just checked through some old forum posts to see if there were any upgrade restrictions on any of the apps and found this message from John Red. Last message in thread.

http://www.macheist.com/forums/viewtopic.php?id=7232

Are Yazsoft welching on their agreement or is this a MacHeist problem?

My new favourite sites (this week) : )
http://www.theamityaffliction.net
http://www.attheskylines.com
http://www.eoincolfer.com/

This is bullshit Phill promised these were "full licenses."

http://forrst.com

It would be good to get some comment from the Directorate on this...

Hate to be paranoid but just in case the thread I mentioned above disappears I've made a screengrab of the page!

http://img521.imageshack.us/img521/8895/picture1kh4.png

My new favourite sites (this week) : )
http://www.theamityaffliction.net
http://www.attheskylines.com
http://www.eoincolfer.com/

What a crock. There's one more company I'll never do business with.

MacHeist: THANK YOU FOR USING MY LINK!
DropBox: https://www.getdropbox.com/referrals/NTcxNjA5

Thank you for using my referral links!

Agreed. I know it won't affect their bottom line, but it makes me feel better.

http://forrst.com

That's the point of this style of marketing of course..  It just sucks that they were so predatory about it.   Nobody likes when their new toy gets old and busted in a few days.

I actually held off on using Speed Download until the past week - I finally decided to give it a shot and now I don't want to be without it.   I hate rewarding them with upgrade money so soon..  But I will probably end up doing that..

----
Crass capitalistic self promotion:
http://www.tudewarez.com

i got a similar reply. at least i got bit more text:

and the current 4.* version has issues with opera when downloading dmg-files and is useless for me. and i bet there will be no fix for that problem now as there is version 5

Blue team likes the colour blue... like the sky and the sea!

i got my two referals - THANKS!

What!? This is crazy! Speed Download is an amazing program, but it's not worth it if the developers are going to be lame about it.

We are theGreen Monkeys

Make sure that none of you buy the upgrade yet!!! We need to fight this for a while before we give in.

http://forrst.com

very strange things are happening here.

i got an email from them stating the following:

but on their homepage it states the exact same things they wrote in the email MINUS THE LAST BULLET where they disqualify so called "licenses purchased via promos".

The following picture shows the evidence of that.

We were told it's a license that is just the exact same thing as purchasing the application at the same time from the developers themselves. This is clearly not the case here!

Watch the first inofficial green team video message!
http://www.youtube.com/watch?v=1-Of2meVGP4

Oh My Giddy Aunt!

I just checked macupdate, found SpeedDownload 5, suddenly got a bad feeling, rushed to macheist

Anybody PMed the directorates yet?

Thanks a Lot

This is really more of a timing concern - If they were smart they'd have delayed until macheist purchases were a couple months old and outside of the free upgrade window.   

I did not kid myself when I clicked on buy - I presumed most of the licenses I got would end up being updated to a paid upgrade within 3-6 months - one year at the outside, if ever - honestly a couple of the heist apps I just can't see getting many updates..    I also note that until something happens in the OS which breaks Speed Download 4, I didn't exactly get ripped off, despite the bad tact that yazsoft has taken.

I suspect they did not consider how fickle and venomous this particular group of users can be but I'll be shocked if they budge.   Someone there factored all this in

----
Crass capitalistic self promotion:
http://www.tudewarez.com

I dont like the company at all

Thats why I used MacHeist to get it as I trust them

Its is really bad as they have one of the worst licenses so far, Its per USER not computer... so IF I have two macs, I am the same user right?

The other machine refuses to run it!

Multitasking across many computers with this program doesn't work

Yazsoft are bad news to me!

Team Orange!
twitter | digg | site

Im not sure I'm happy about the way this is done.

I've got mail like willwgm3. Well the point is I would gladly purchased the upgrade (or lived without it and kept my mouth shut) if not for few things:

- update showed no warning whatsoever about license termination
- I checked upgrade page and concluded as we were told we are getting full versions (not restricted promo versions) that we qualify for free upgrade
- only after the upgrade was done we get to know that we will not qualify

There were some ways to avoid this confusion eg. "free updates until version 5" (although they probably knew there will be none), or even "MacHeist buyers not qualify for free upgrade " could save a situation a bit.

Anyway, since I'm sure they well knew when will they publish the upgrade before they took part in MacHeist, they should have clearly stated that the licenses are restricted.

The way this is done, the only thing we can see this is as a calculated and cheesy sales tactic (

I know it was bonus app and not "bundle app", so it's clear they were in it to promote new version, and I have no problems with that whatsoever, had they promoted it that way.

Although I like SpeedDownload I'm not buying it mainly because I feel like im being forced to buy. I'll try to downgrade and if it wont work I'm quitting this app.

Sorry guys

▛▞▞▟ http://www.mackorisnik.com ▙▚▚▜

Do you think by sheer force we could get them to change their mind?

If everyone emails them asking regarding SD5 then they might change their mind if there is enough of us

Team Orange!
twitter | digg | site

I agreed. This is kinda a bad rep with, let's say, 10,000 unhappy MH bundle purchasers (I assumed that the rest won't care about SD) got upset and 'spreading the word'

They should have released one more 4.x version instead, and then released V5 on April or May

Thanks a Lot

I could understand if this big upgrade was a few more months down the road, but to release an update so soon after the bundle and want to charge seems a bit underhanded. I mean, you include your app in a great bundle, get everyone to like using it (maybe even make it part of their daily routine), and then spring a $15 upgrade fee on them just one month later? Maybe they even figured it was a way to make some more quick money of the MH sales. If nothing else, they obviously knew they'd be releasing v.5 soon after the bundle. They could have at least told us about an upcoming upgrade that would cost. They didn't though, and that's what seems a bit underhanded to me.

- Z

PM me | Twitter | Website

Hey thats unbelieveble! Where are the MacHeist guys? Whats that? Seems that Bundles like MacHeist are just a way to get customers (for the old crap). Thats so bad :-(

Exactly!

I think most people wouldn't have made an issue out of this if the correct warnings had been issued about the upgrade path excluding bundle purchasers. Those who liked the program would have shelled out the 15 bucks.

However it's the false selling aspect of this that upsets me and I suspect others here.

I don't really think we can get them to change their policy just by complaining in numbers - if they rely on these type of tactics to make money I'm not sure I want to be a customer of theirs anyway.

What we can do is let other people know about them via Macupdate,  VersionTracker and every other mac tech blog that we can find.

I would also suggest to the Directorate that Yazsoft are not allowed to participate in any future Heists as they seem to be doing the real "heisting"!

My new favourite sites (this week) : )
http://www.theamityaffliction.net
http://www.attheskylines.com
http://www.eoincolfer.com/

Wrong! This is a full Bundle App, even though it was added later in the sale, and it was added without any additional restrictions on its upgrade policy compared to a normal full license.

When I saw this pop up (showed up when I went to download MoodBlast, in fact), I was tempted to purchase the upgrade right away - after all, SD has easily been one of my most-used apps in the Bundle, and I have easily gotten $15 of use out of it that I wouldn't mind paying for the update. But now that I know we should be in the window for free upgrades, I refuse to pay for 5.0.

If Yazsoft had simply added a line to the receipt way back when I bought the bundle stating that this license was only good for updates through 5.0, I wouldn't have minded this at all, and they would have had my $15 in a heartbeat. But if they went into the bundle sale knowing full well that the apps were advertised as being full licenses, exactly the same as purchasing directly from the developer, and purposely sold licenses under that guise that were anything but full licenses, I cannot entrust my money and goodwill to such a developer.

Yazsoft has lost a customer.

What is not acceptable either is, that their update replaced the SpeedDownload 4 version by the fifth one INSIDE THE SPEEDDOWNLOAD 4 FOLDER.
All this is unacceptable.

I'll try to downgrade.

Downgrading works.

The new version window now includes:

"Speed Download 5.0.0 is now available and is a major upgrade update for all Speed Download users.

Speed Download 5.0.0 is a paid upgrade."

Hmmmm....

▛▞▞▟ http://www.mackorisnik.com ▙▚▚▜

Oh, and might I recommend you make Yazsoft aware of your frustration and distaste for their false advertising practices by posting (in a polite fashion, of course) on their brand-new SD Forums?

http://www.yazsoft.com/f/

Don't go on an absolute flame war, but just politely remind them that they advertised this as a full license, and should have a legal and ethical obligation to treat it as such.

Time Machine got me back, But I'm uninstalling. They've lost a customer and a user.

I wouldn't even be soo pissed, if it would have warned me before I clicked "Update"

http://forrst.com

From the Receipt Page:

Speed Download must be activated using the provided promo version. This version is the same as the currently released build of Speed Download in every way besides activation, which is required to track promo customers. You can upgrade to new versions using official, non promo releases through Yazsoft.com, or Speed Download's auto updating. We will keep a copy of the promo build available for downloading for six months until July 23rd, 2008. Please activate before then.

http://forrst.com

Hey - now you're starting to catch on!

Selling here in bundle deals for insanely low low pricing is being sold to them as marketing that they are paid to participate in - you just have to give out as many licenses as they can sell for the fixed fee you get.    Then when you do your next major revision you'll reap the rewards of a larger user base upgrading*.

*provided your app is good , people are happy and you hold up your end of the bargain.

I am not knocking it - it's genius marketing work really on Macheist's part..  I just don't think some developers put a lot of thought into the public relations and user perception - especially if they're doing a major release this soon.

----
Crass capitalistic self promotion:
http://www.tudewarez.com

i just tried to report my opera bug at the forum (as my 2 email complains about this bug did not triggered any reaction) and found out that you can not post in the forum. maybe it is only for paied 5.0 users? =P

Blue team likes the colour blue... like the sky and the sea!

i got my two referals - THANKS!

Well, you want to know the solution when you can't upgrade?  Uninstall it, post about it EVERYWHERE about how their shoddy practices are ridiculous, and spread the news around.  I've always considered Yazsoft to be a bit shady, this confirms it.

Website | Twitter
PM me

I made my 'little comment' on MacUpdate

Thanks a Lot

Well, some of us have a little attention in our communities and can do a bit of reputation damage, but I prefer to wait until Directorate speaks up because whatever we bring out in our magazines, blogs etc will indirectly hurt MacHeist too

▛▞▞▟ http://www.mackorisnik.com ▙▚▚▜

Well said

Thanks a Lot