Support Desk • iConquer (didnt recive the email)
I saw that the serials was going to be mailed, but now it saids it has been mailt but i havent gotten anything. is there way to get the email? or something else?
I like Green
The Kavasoft server seems to be down, I got the email but can't access the website. Guess they weren't ready for the traffic
Same problem here - no email, even many hours after the tree tells me it has been sent. Any way to get the code online instead maybe?
KavaSoft is still generating the serial codes. It's taking a lot longer than expected because we got a lot more people to sign-up for the giving tree than we planned this year. We knocked their server out a bunch of times already.
There's a good chance that things will have a few more hitches, so if you don't get your code within a few days, report back here and we'll get it regenerated.
Thanks for your patience. It'll be worth the wait because it's a great game.
P.S. I'm still waiting for my code, too... no preferential treatment.
thanks for the info, and ill post later what has happent (i used up my demo time 
)
I like Green
Same here... Let's wait a few more days. 
:: Green Team Proud Member ::
I haven't gotten my code either
Life's tough, get a helmet.
I'm in the "haven't gotten an email" group. Checked filters etc. nothing so far.
It's a great game but I haven't received the email and code
thanks,
sadmonkey
No code here either, but hey... it's the holidays. Things are ALWAYS late this time of year. LOL! Hopefully things will get sorted out soon. Meanwhile, Merry (insert your holiday here) to one and all! 
iConquer code = the ultimate vapourware? I'm beginning to think this is all a marketing thing. Who'd heard of the game before the Tree, some probably had, I believe most hadn't. Now we're all posting about it daily and waiting for it like kingdom come. Nice trick!
Last edited by emr (December 28, 2008 3:08 am)
emr wrote:
iConquer code = the ultimate vapourware? I'm beginning to think this is all a marketing thing. Who'd heard of the game before the Tree, some probably had, I believe most hadn't. Now we're all posting about it daily and waiting for it like kingdom come. Nice trick!
I'm going to be frank and just call you an idiot.
350,000 codes don't just generate instantly, especially if you are only ready for 100,000 codes to be generated.
Last edited by Dermah (December 28, 2008 4:13 am)
Dermah wrote:
I'm going to be frank and just call you an idiot.
350,000 codes don't just generate instantly, especially if you are only ready for 100,000 codes to be generated.
That's nice and frank indeed. I'm glad you're not an idiot.
Is that number official? I've never heard it anywhere.
I´m also still waiting for the iConquer code...
Kavasoft are still sending out serials as fast as they can. Sending out this many emails takes a while (Consider one email transaction takes 1-2 seconds, and then remember that their email server also has to handle bounces, retries etc.)
Please be patient.
Karl Baron 〜 I break things at MacHeist as well but I successfully blame it on Scott
kalleboo wrote:
Please be patient.
We are - except for the vocal few (as can be seen by the length of this thread )
I wish there was a knob on the TV to turn up the intelligence. There's a knob called 'brightness', but it doesn't work.
kalleboo wrote:
Kavasoft are still sending out serials as fast as they can. Sending out this many emails takes a while (Consider one email transaction takes 1-2 seconds, and then remember that their email server also has to handle bounces, retries etc.)
Please be patient.
This is a lame duck excuse. Any emailing system worth a CRAP should at least be able to do 3 million emails a day. And no, I'm not talking about sendmail, it's a load of cruft mixed in with actual code.
tmuller wrote:
kalleboo wrote:
Kavasoft are still sending out serials as fast as they can. Sending out this many emails takes a while (Consider one email transaction takes 1-2 seconds, and then remember that their email server also has to handle bounces, retries etc.)
Please be patient.This is a lame duck excuse. Any emailing system worth a CRAP should at least be able to do 3 million emails a day. And no, I'm not talking about sendmail, it's a load of cruft mixed in with actual code.
Neither you nor I know the details of their email system. This was the information we were given so it serves nobody to second-guess the developer here.
We've been overwhelmed with the amount of new people that the Giving Tree brought in so you pretty much have two choices at this point... be patient or go away. We're all doing the best we can, given the situation.
Thanks MacHeist! And thanks to Kavasoft!!!
Anyone who complains about not getting such a great freebie because they can't be patient doesn't deserve to get it! (IMHO)
I'm just curious if I'll get an email or not since I got this message:
"This license has been emailed to you and ought to arrive within 48 hours. "
Well "has been emailed" means it has already been sent out... so not sure why I haven't gotten it yet.