Support Desk  •  For early customers who experienced issues

For early customers who experienced issues

Jewel Thief
268 posts

jer2665 wrote:

has it been determined who's getting it?  just the people with the paypal problems? or all of as as it took over the 72 hours we were told?

My initial understanding of the situation is that it is just those of us who experienced the initial PayPal problems and were sent the email to "reclaim" our bundles.


I like to pull heists.
126
from Michigan
248 posts

I have no idea what the bonus app is, so don't email support asking or it... yet.

(I am eligible for it too though, so I wouldn't mind finding out what it is...)


Sweet.
127
Pickpocket
16 posts

is this still going to happen or what?

128
Jewel Thief
268 posts

munkt0n wrote:

is this still going to happen or what?

I'm going to go ahead and say probably not...  With little word from the Directorate since the end of the sale and with ambiguity regarding the potential for a sixth heist I'm not holding my breath.  Kind of a shame that such a great experience ended with such strange silence from those in charge.


I like to pull heists.
129
Bank Robber
from Tennessee
994 posts

strange indeed...


Green Team 4Lyfe
130
Jewel Thief
from USA
125 posts

VISUALHUB, can it be VisualHub please?  Or Acquistion or Xtorrent, with lifetime updates.  I want those last two but I won't pay for either.


I'm there like Shareware
-Teen Girl Squad
131
Jewel Thief
268 posts

We hear nothing for weeks and today you start posting a wish list? I wouldn't get your hopes up my friend.


I like to pull heists.
132
Jewel Thief
from Howell, MI
172 posts

jdcfsu wrote:

We hear nothing for weeks and today you start posting a wish list? I wouldn't get your hopes up my friend.

indeed.


◌◌◌◌ I love Blue, Blue loves me.  We're a happy family! ◌◌◌◌
Buy the bundle: http://www.macheist.com/bundle/u/2957/
133
Safe Cracker
1140 posts

tool462rules wrote:

VISUALHUB, can it be VisualHub please?  Or Acquistion or Xtorrent, with lifetime updates.  I want those last two but I won't pay for either.

Xtorrent...but i have a question for Xtorrenty! 99% of bittorent is warez, then why i should pay for warez? i've better go and buy official app from devs.

134
Jewel Thief
from Riverside, CA USA
380 posts

Is there anything new to report, now that we're heisting again?  A promise is a promise...


Turning GREEN waiting for the bundle!

WTF? LOL! OMG! ROFL!
135
Pickpocket
46 posts

ditto

136
Jewel Thief
from USA
125 posts

SOOOOOO It's almost time for Heist 6, and updates johnred?


I'm there like Shareware
-Teen Girl Squad
137
Bank Robber
from Tennessee
994 posts

er.. yeah, in other threads...

johnred gave us a date and time and everything wink


Green Team 4Lyfe
138
Jewel Thief
from USA
125 posts

no I'm wondering any updates on the free app that we (the people who got screwed over PayPal) get.


I'm there like Shareware
-Teen Girl Squad
139
from San Francisco, CA
1723 posts

tool462rules wrote:

no I'm wondering any updates on the free app that we (the people who got screwed over PayPal) get.

I put Phill on this. He should be have some news shortly.


John Casasanta — MacHeist Director
tap tap tap chief
140
Safe Cracker
from dfw
1024 posts

Thank You Johnred and Phill.  I am sure this just escaped Phill's attention.

How are things progressing over at MDA?  How is iClip4 doing?

Notice I didn't ask about Heist 6... lol.

Keep this and MDA going...


Been Drinking the Mac KoolAid since 1984
See You in the Land Of The Useless
Neon Charity Films
141
from San Francisco, CA
1723 posts

atticusrex wrote:

Thank You Johnred and Phill.  I am sure this just escaped Phill's attention.

How are things progressing over at MDA?  How is iClip4 doing?

Notice I didn't ask about Heist 6... lol.

Keep this and MDA going...

MDA is coming along. We've been making great progress on Cookbook especially. iClip 4 is doing incredibly well.

And heist 6 is this Wednesday.


John Casasanta — MacHeist Director
tap tap tap chief
142
from Georgia, US
1787 posts

I'm glad to hear iClip 4 is doing so well - even if Bob doesn't like it.  wink

Yay for Cookbook, MDA, and Heist 6.  Everything is coming up roses!  tongue


Whistle while you work.  Patience is key.
143
Jewel Thief
from USA
125 posts

Well it's good to finally get an official word on this.  Thanks john. (please no appzapper)


I'm there like Shareware
-Teen Girl Squad
144
Jewel Thief
268 posts

Looks like I may stand corrected, we'll see. I must say, the apparent resurgence in the last few days is a good thing.


I like to pull heists.
145
Jewel Thief
from USA
125 posts

So any updates at all?  Phill do you have any answers for us?


I'm there like Shareware
-Teen Girl Squad
146
Pickpocket
from Croatia
42 posts

Any news?


▛▞▞▟ Proud Member of the BLUE Team™ ▙▚▚▜
147
Jewel Thief
from USA
125 posts

This seems to be dead, a promise that doesn't seem like it's going to be kept.


I'm there like Shareware
-Teen Girl Squad
148
from Eastern Canada
2333 posts

tool462rules wrote:

This seems to be dead, a promise that doesn't seem like it's going to be kept.

or will it?

149
1510 posts

All right, here's what we came up with. I know some of you are bound to be disappointed, but I think it'll be a nice surprise for most.

Right now, we have a list of names/paypal addresses/order info for all customers that experienced two separate issues with Paypal early on in the sale. (We feel pretty comfortable at this point that this list covers everyone.)

If your name is on this list, email phillryu@mac.com from the paypal email address used to order the bundle with subject line: "MacHeist PPI Bundle" and your full name/email address in the body, and if it checks out, you'll receive an email later this year with information on picking up the MacHeist 2 bundle for free.

Sorry about the delay on this, and I know there will be some more waiting, but I think ultimately a full free bundle will be worth the wait vs. a single app now. wink


Co-Creator of MacHeist, Classics, Partner at tap tap tap | follow me on twitter
150

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