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FAQs

Before directly emailing MacHeist support, please see if your question is answered in the FAQ below, or on the MacHeist support forums.

I need help on this mission. What do I do now?

For mission walkthroughs, we highly recommend the MacHeist Backroom, where the MacHeist community collaborates on missions and puzzles.

Where is my old loot?

It's been a year, and it's high time for some spring cleaning. We recommend backing up this year's plunder for future access.

I lost the email with my licences, where can I find them?

Please use the Order Lookup tool

Order Lookup

If you lost the email with your licenses, you can find them using our order lookup tool.
Order Lookup

Contact

For support on MacHeist missions or the upcoming bundle sale, please see if your question is answered in the support section of the website before contacting us directly.

Just fill out the form below to contact us or email us at directorate@macheist.com

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As a MacHeist agent you'll be privy to special missions like these, tons of awesome free software, and the best software deals around. What do you want to hear about?

 

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As a MacHeist agent you'll be privy to special missions like these, tons of awesome free software, and the best software deals around. What do you want to hear about?